At SmallRig India, It is our endeavor to make your shopping experience seamless, enjoyable, simple and hassle-free. Therefore, we ensure that every product you order is in perfect condition and that it reaches you at the earliest. Please read through our policy so you can understand how the process works and what you should expect to happen once you place your order with us.
We Currently provide FREE SHIPPING on orders above ₹ 999, A shipping charge of Rs. 90 is applicable to all orders under Rs.1000.
The orders are shipped usually within 2 business days, and it should reach you in 1-2 working days and maximum 8 working days unless there are any operational constraints or issues. In case of any issues or delays in shipments, the same will be conveyed to the customer over Email / WhatsApp, over the details provided while placing the order.
Products containing Lithium Ion batteries or cells are prohibited to be transported over Air (UN3481). These products will be shipped over surface mode only
Please Note There is no shipping on Sundays and any national holidays.
The order delivery status can be monitored to track your order page on this website. The customer is advised to create an account and login with credentials to track and manage orders efficiently on our website.
Order Shipment If your order is in stock and your payment is approved, the product ordered will be shipped within 1-2 business days from the date of purchase. We will send you the tracking information within 24 hours to the email address you provided.
We ship daily via reputed shipment partners across locations, and all orders will ship the same day as ordered if the order is submitted before 1 PM IST (some exceptions may apply, some part & freight orders may not ship until the following 1-2 days). Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1 PM cut-off time.
We do not offer Cash On Delivery at present. A valid phone number is required by the courier/shipping company so a delivery appointment can be made.